Canberra
Here for you today, tomorrow and when it matters most

Website Terms & Conditions

Simple Goodbyes
Thank you for visiting our website www.simplegoodbyes.com.au.

This website is operated by Simple Goodbyes (ABN 131 854 361). By accessing or using this website and our related services, you agree to these Terms and Conditions, including our Privacy Policy.

If you do not agree with these Terms, please discontinue use of this website.

We may update these Terms from time to time. The most current version will always be available on this page.

1. Collection Notice

We collect personal information (such as your name, contact details and enquiry information) so we can:
Respond to your enquiry
Provide funeral services
Communicate with you
Comply with legal obligations
We may disclose your information to trusted third parties who assist us in delivering our services (such as payment processors, celebrants, cemeteries or crematoria), or where required by law.

If you do not provide certain information, we may not be able to provide services to you.

Our Privacy Policy explains:
How we collect, store and use your information
How you can access or correct your personal information
How to lodge a privacy complaint
By providing your personal information, you consent to its collection and use as described in our Privacy Policy and these Terms.

2. Website Information

The information on this website is provided for general guidance only. It is not comprehensive and does not take into account your specific circumstances.

While we take reasonable care to ensure the information on this website is accurate and up to date, we do not guarantee that it is complete, current or error-free.

Funeral pricing, regulatory requirements and service availability may change. Please contact us directly for current information.

To the extent permitted by law, including the Australian Consumer Law, we make no warranties about the accuracy, reliability or completeness of the website content.

3. Intellectual Property

Unless otherwise stated, we own or license all intellectual property rights in this website and its content, including text, graphics, logos, photographs and design.

You may:
Access and view the website for personal, non-commercial use.
You must not:
Copy, reproduce, republish or distribute website content without our written permission
Use our branding or materials for commercial purposes
Modify or adapt content without consent
All other rights are reserved.

4. Acceptable Use

You agree not to:
Use this website for any unlawful purpose
Interfere with or disrupt the website’s operation
Attempt to gain unauthorised access to systems
Upload or transmit viruses or malicious code
Upload personal information about another person without consent
Post or transmit material that is defamatory, threatening, offensive or otherwise inappropriate
Use this website to defame or libel us, our employees or other individuals
If we allow user submissions (for example, testimonials or messages), we reserve the right to remove content at our discretion.

5. Linked Websites

This website may contain links to third-party websites for your convenience.

We do not control or endorse those websites and are not responsible for their content, security or privacy practices. Accessing third-party websites is at your own risk.

6. Warranties and Disclaimers

To the maximum extent permitted by law, including Australian Consumer Law, we do not guarantee:
Uninterrupted or error-free access to the website
That the website will be free from viruses or harmful components
That all information will be current at all times
Nothing in these Terms excludes, restricts or modifies any rights you have under the Australian Consumer Law or other applicable legislation.

7. Limitation of Liability

To the maximum extent permitted by law, we are not liable for any loss, damage, cost or expense (including indirect or consequential loss) arising from:
Your use of this website
Your inability to access this website
Reliance on information provided on this website
This limitation does not exclude rights that cannot be excluded under law.

8. Changes to Website

We may modify, suspend or discontinue any part of this website at any time without notice.

9. Governing Law

These Terms are governed by the laws of the Australian Capital Territory.

You submit to the non-exclusive jurisdiction of the courts of the ACT.
Last updated: 3 March 2026
A funeral or cremation doesn’t have to be expensive to be dignified and meaningful.

Simple Goodbyes Funeral Home

©2026 Simple Goodbyes